Question 1

How often should I have my AC system serviced?

Accepted Answer

We recommend a full AC checkup at least once a year — ideally in the spring before the Texas heat kicks in. If you run your system heavily, twice a year is even better. Regular maintenance catches small problems before they become expensive repairs and keeps your system running efficiently.

Question 2

How often should I change my air filter?

Accepted Answer

For most homes, every 1–3 months depending on the filter type, whether you have pets, and how dusty your environment is. A clogged filter forces your AC to work harder, raises your energy bill, and shortens the life of your equipment. We offer filter change services for both homes and businesses.

Question 3

What are signs that my AC needs repair or replacement?

Accepted Answer

Common warning signs include warm air blowing from vents, unusual noises (banging, squealing, or rattling), frequent cycling on and off, high humidity indoors, rising energy bills, or a system that's over 10–15 years old. If you're noticing any of these, give us a call or text and we'll take a look.

Question 4

What brands of AC systems do you install?

Accepted Answer

We are a York Certified Comfort Expert and a Rheem Select dealer — two of the most trusted names in HVAC. We also install and service Mitsubishi, Gree, Hitachi, and LG systems. We'll help you choose the right brand, system, and size for your home or business based on your square footage, budget, and efficiency goals.

Question 5

What warranty comes with a York system?

Accepted Answer

York systems come with the best warranty in the industry — a 10-year coverage plan that includes all parts, labor, and refrigerant. That means if anything goes wrong within 10 years of installation, you're fully covered with no surprise costs. It's one of the strongest warranties available and a big reason we're proud to be a York Certified Comfort Expert.

Question 6

Do you offer ductless or mini-split systems?

Accepted Answer

Yes — we install and service mini-split and ductless systems, which are a great option for garages, additions, sunrooms, or any space that doesn't have existing ductwork. They're energy-efficient and easy to zone for individual comfort.

Question 7

What is an AC annual maintenance contract?

Accepted Answer

Our maintenance contracts include 2 or 3 scheduled service visits per year at a reduced rate. You get priority scheduling, a thorough system inspection each visit, filter checks, coil cleaning, and peace of mind that your system is ready for every season. It's the best way to protect your investment.

Question 8

Do you clean air ducts?

Accepted Answer

Yes. We offer full air duct cleaning and disinfecting services. Over time, ducts collect dust, allergens, mold spores, and debris that circulate through your home every time the system runs. A professional duct cleaning improves indoor air quality and can help your system run more efficiently.

Question 9

Are you licensed to do electrical work in Texas?

Accepted Answer

Yes. All of our electrical work is performed by TDLR-licensed technicians. We're fully licensed, insured, and code-compliant. You can trust that every job is done safely and to Texas standards.

Question 10

When do I need an electrical panel upgrade?

Accepted Answer

You may need a panel upgrade if your home has a panel older than 25–30 years, if you're frequently tripping breakers, if you're adding a major appliance or EV charger, or if you're doing a home renovation. An outdated panel can be a safety hazard. We'll assess your current setup and recommend the right solution.

Question 11

Can you install ceiling fans, outlets, and light fixtures?

Accepted Answer

Absolutely. We handle all types of residential and commercial electrical work — ceiling fan installation, new outlets, light fixture replacement, switch upgrades, and more. If it involves wiring, we can help.

Question 12

Do you install Google Nest and smart home devices?

Accepted Answer

Yes — we're a Google Pro Dealer. We sell and install Google Nest thermostats, cameras, doorbells, flood lights, and other Google Home devices. We handle the wiring and setup so everything works correctly from day one.

Question 13

What is an LED strip upgrade?

Accepted Answer

We replace old fluorescent tube lighting with modern LED strips — a popular upgrade for garages, shops, kitchens, and commercial spaces. LED lighting is brighter, lasts longer, and uses significantly less energy. We offer package pricing that includes both the fixtures and installation.

Question 14

How much does a new AC system cost?

Accepted Answer

The cost of a new AC system depends on the size of your home, the brand and efficiency rating of the unit, and the complexity of the installation. We provide free estimates so you know exactly what to expect before any work begins. Contact us to schedule a no-obligation quote.

Question 15

Do you offer financing?

Accepted Answer

Yes — we offer financing through Wisetack, which lets you split the cost of larger jobs into manageable monthly payments. Financing is available for qualifying HVAC and electrical projects. Ask us about options when you schedule your service call.

Question 16

Do you charge for estimates?

Accepted Answer

For most installation and replacement projects, we provide free estimates. Diagnostic service calls for repairs may have a service fee that is applied toward the cost of the repair if you proceed. We'll always be upfront about any fees before we begin.

Question 17

Do you offer any guarantees on your work?

Accepted Answer

Yes — we back all of our installation services with a 1-year guarantee. If something isn't right after we install it, we'll come back and make it right at no charge. We stand behind our work.

Question 18

What areas do you serve?

Accepted Answer

We serve Lampasas and the surrounding Texas Hill Country, including Kempner, Copperas Cove, Killeen, Temple, Burnet, Marble Falls, Horseshoe Bay, Adamsville, Evant, and more. Not sure if we cover your area? Call or text us and we'll let you know.

Question 19

What are your business hours?

Accepted Answer

Our regular service hours are Monday through Friday, 8:00 AM – 4:30 PM. We also offer after-hours service on Friday evenings from 5:00 PM – 7:00 PM. On Saturday and Sunday we're available from 10:00 AM – 7:00 PM on our weekend service line at 512-734-5499 (call or text).

Question 20

How do I schedule a service call?

Accepted Answer

The easiest way is to call or text us at 512-556-6818 (Mon–Fri) or 512-734-5499 (weekends), or fill out the contact form on our website. We'll get back to you quickly to confirm your appointment and answer any questions.

Question 21

Do you work on commercial properties?

Accepted Answer

Yes — we serve both residential and commercial customers. Whether it's a home, office, retail space, or other commercial property, we have the experience and licensing to handle the job.

Question 22

How long have you been in business?

Accepted Answer

Cory Butts Electric & AC LLC brings nearly 40 years of combined experience to every job. We've built our reputation in the Texas Hill Country on honest work, fair pricing, and showing up when we say we will.

Frequently Asked Questions

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