news and tips
New Traditional AC System
REVIEW YOUR WARRANTY DOCUMENTS
Locate your warranty and operating documents for all major components of your new system – should be a manual for inside unit and one for outside unit (or package unit, or one or the other if only one was changed out) and keep them in an easy to locate area. We recommend going one step further and taking a picture of your model and serial number information plates as well!
CONSIDER A SERVICE CONTRACT
We can send a brochure to describe basic annual service tiers for your review. See one that’s right for you? Give us a call or text to get you enrolled; pay one-time (per annual term) up front at the beginning of each year of service (does not have to be January 1; can start any day or season of the year!) and renewable annually if you elect to. Don’t see a tier that’s just right for you? Let us know your thoughts and we’ll work with you to compose a “custom” contract!
COMPLIMENTARY FOLLOW-UP SERVICE VISIT
We offer one complimentary follow-up service visit – service call fee waived - for all of our AC system installations! Visit must occur during our regular business hours (Mon – Fri 8 am – 4:30 pm) within one calendar year of the date of your final invoice, for any adjustment(s) that you may need. Offer expires after that calendar year. This is separate from manufacturer’s warranty. All service calls thereafter will be at usual rate based on timeframe and location.
CHANGE YOUR FILTER(S)!
Airflow is a MAJOR contributor to system performance and life. We recommend changing your filter(s) monthly (even if your thermostat hasn’t indicated that you should yet!) *Tip: set a cell or computer alarm to remind you on the same day every month to do so. OR…ask us for a quote for monthly filter change service and let us keep up with it for you! We can schedule you on perpetual same date and time monthly or we can set an appointment with you within the week prior to ensure a time we’ll have access to your home. Easy!
CHECK YOUR DRAIN/ DRAINAGE SYSTEM
As an overflow precaution: most new systems we install indoors will be equipped with a float switch. If not draining correctly or fast enough, water level will raise the float to activate a “kill switch” (think – toilet tank float) to shut off your system – so that it does not continue to accumulate more water and overflow. Check often to ensure you see water coming out of the end of your drain system outside (don’t bury your drain pipe) AND we do not recommend storing condensate drain water for your pets to consume! (Keep a wet/dry vacuum close – see FAQ’s page for more information!)
****REFER TO FAQ’S
New Ductless/Minisplit System
REVIEW YOUR WARRANTY DOCUMENTS
Locate your warranty and operating documents for your new system – you should have received a manual for your unit – and keep your documents in an easy to locate area. We recommend going one step further and taking a picture of your model and serial number information plates as well!
CONSIDER A SERVICE CONTRACT
We can send a brochure to describe basic annual service tiers for your review. See one that’s right for you? Give us a call or text to get you enrolled; pay one-time (per annual term) up front at the beginning of each year of service (does not have to be January 1; can start any day or season of the year!) and renewable annually if you elect to. Don’t see a tier that’s just right for you? Let us know your thoughts and we’ll work with you to compose a “custom” contract!
COMPLIMENTARY FOLLOW-UP SERVICE VISIT
We offer one complimentary follow-up service visit – service call fee waived - for all of our AC system installations! Visit must occur during our regular business hours (Mon – Fri 8 am – 4:30 pm) within one calendar year of the date of your final invoice, for any adjustment(s) that you may need. Offer expires after that calendar year. This is separate from manufacturer’s warranty. All service calls thereafter will be at usual rate based on timeframe and location.
CLEAN YOUR FILTER(S)!
Clean/rinse your reusable filter(s) once a month, or more if they are in an area with high traffic/dryer vent/pet traffic/mudroom. Airflow is a MAJOR contributor to system performance and life. *Tip: set a cell or computer alarm to remind you on the same day every month to do so. OR…ask us for a quote for monthly filter clean service and let us keep up with it for you! We can schedule you on perpetual same date and time monthly or we can set an appointment with you within the week prior to ensure a time we’ll have access to your home. Easy! Just rinse under tap or wipe clean with a cloth and put filter(s) back in the unit!
CHECK YOUR DRAIN/ DRAINAGE SYSTEM
Check often to ensure you see water coming out of the end of your drain system outside (don’t bury your drain pipe) AND we do not recommend storing condensate drain water for your pets to consume! (Keep a wet/dry vacuum close – see our FAQ’s page for more information!)
****REFER TO FAQ’S
EPA-mandated refrigerant and efficiency changes
Check back frequently for updates in the latest EPA mandates; our firm subscribes to EPA content so that we can stay up to date in the latest information as it pertains to consumers. You'll hear "R-22" and "R-410A" referred to. R-22 is a common refrigerant for which production has been terminated. What does this mean for consumers? It means pricing for recharging R-22 refrigerant systems may increase as it becomes more scarce. R-410A is NOT COMPATIBLE with R-22 systems, as they operate at different pressures, among other factors. Several refrigerant manufacturers are production and early release stages of R-410A replacements that would be compatible with the majority of R-410A system components, with a few parts changes.
Regarding efficiency, EPA has mandated that as of January 1, 2023, ONLY SEER2 rated equipment shall be installed.
Visit our FAQ's page for additional information.
Google Home
Want to explore a system, seek information about compatible devices, stay up to date on app updates, or search FAQ's and troubleshooting?
Open a browser tab and type THIS in! https://home.google.com/welcome/